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Using Wynn & Eagan was one of our best decisions we made in our journey to home ownership. They were great at staying on top of every step; kept us informed, followed up with us, and kept the process moving. They are professional, competent, thoughtful, and very easy to get hold of, even last minute. Will recommend Wynn & Eagan to our friends and family.
The Wynn & Eagan Team at Citywide is fantastic. They are so knowledgeable, responsive, and friendly. I have used them on multiple purchases and now most recently a refinance. They simplify the process and provide excellent communication at every step. I wouldn't use anyone else!!
I worked with Marla Wynn and Joe Eagan of the Wynn Eagan group to be approved for and then close on our new condo in Kailua-Kona. They were not just wonderful to work with, they and their whole team were phenomenal. I have two family members who were simultaneously getting a mortgage and a refi and they complained about the lack of communication and sometimes unprofessionalism of the mortgage companies they went through. I would speak of how well things were going for me, the weekly and sometimes daily update emails, the electronic forms process and more. They would look at me and say they wished they had the same experience as I did. I am very pleased with the outcome. Joe Eagan and his team were professional every step of the way, got me a great rate for a second home (in a complicated Hawaii regulatory state) and communicated with me multiple times a week. For someone with 15+ years in customer service I can't say enough about Wynn & Eagan. They exceeded the expectation I had for working with a mortgage company.
Scott Wynn actually created the Youtube videos that attracted me to contact Wynn & Eagan in the first place. It was 2 videos - 1 explaining the difference between CHFA & FHA, the other walks you through the different types of FHA programs - both were extremely helpful. Joe Eagan was the one I actually ended up working with through the process and he was extremely helpful through this entire thing. From the beginning, he stood out among other lenders. He was not only responsive and professional, but kind and I never dreaded having to speak with him. Up front, he always helped me to fully understand everything about the process and all of my options. I even ended up working with a couple of other folks on the Wynn & Eagan team throughout the process and everyone was professional and courteous! I loved working with the Wynn & Eagan team and have no doubt I will choose them for future home purchases as well. Thanks for being a piece of making my dream of becoming a homeowner come true!!
Wynn & Eagan are the best lenders you can use. I was with a different company that neglected me and didn't really do their job. Wynn & Eagan was a different experience. They kept me in the loop for the whole process and did everything they could to make me happy. Thank you Joe and Tori for helping me buy my amazing house!
Great team to work with! The entire staff was friendly and professional, always wrote back the same day, and sent over weekly updates to ensure the house purchase stayed on track. Although the home buying process had a lot going on (and quickly), I was glad I had the Wynn & Eagan team supporting me throughout, as I have no doubt it would have been significantly more stressful without their support and organization. Will definitely work with them again should I purchase another home in the future!
We had an excellent team working with Joe Eagan to get our mortgage approval letter that put us in a solid position to get our offer accepted in a very competitive market in Hawaii! Great experience from initial planning all the way through closing!
The Wynn and Eagan team helped make us first time home owners. They helped us every step of the way keeping us on track to success. It was exciting and terrifying but they were there step by step. Huge Mahalo from the Roberson ohana. Oh! And let's not forget to thank them for the beautiful gift we received on our front porch on move in day. Mahalo plenty Wynn and Eagan.
I have had various experiences with mortgage companies in the past 20 plus years and Wynn & Eagan team at Citywide Home Loans, hands down is the BEST!! From their professionalism, rapid response time to questions, weekly updates during the loan process plus perks after our loan funded and closed is icing on the cake. EXCELLENT!!
Everyone at the Wynn & Eagan team was very professional and friendly. They were quick to answer questions and return calls and took care of every detail of our refinance. Joe was awesome to work with and provided great customer care. We would highly recommend them to anyone looking for a home loan and will use them again in the future.